Privacy Policy
How PayCercle collects, uses, stores, shares, and protects account, group, and contribution data.
Scope of this policy
This Privacy Policy applies to the PayCercle website, dashboard, mobile clients, APIs, notifications, receipts, analytics, and support interactions. It covers information provided directly by users, information created through platform activity, and information generated as part of operating contribution groups.
Information we collect
We collect account details such as name, email address, phone number, password credentials, timezone, and user preferences. We also collect group records, membership records, invite records, contribution schedules, payment logs, receipts, analytics outputs, billing history, browser or device identifiers, IP addresses, and support messages required to secure and operate the platform.
How we use information
We use personal information to create and secure accounts, authenticate users, manage active group access, record contributions, generate schedules, issue receipts, send notifications and reminders, deliver reports, process subscription billing, detect abuse, investigate fraud, maintain audit trails, comply with legal obligations, and improve product reliability.
Legal bases and permissions
Where applicable, PayCercle processes information based on contractual necessity, legitimate interests in operating a secure contribution platform, user instructions given through the service, compliance obligations, and consent where specific communications or optional technologies require it.
Data sharing
We do not sell personal information. We may share information with infrastructure providers, email and notification vendors, payment and subscription processors, analytics and security vendors, professional advisers, and regulatory or law-enforcement authorities where required to operate the service or comply with law.
Data retention
We retain account data, contribution records, receipts, billing logs, and audit records for as long as reasonably necessary to provide the service, resolve disputes, enforce terms, comply with financial or legal obligations, and preserve the integrity of group histories. Some operational logs may be retained even after account deactivation where retention is required for security, fraud prevention, or compliance reasons.
Security
PayCercle uses administrative, technical, and organizational safeguards intended to protect account access, session integrity, billing events, and stored records. No internet service is completely risk free, so users remain responsible for using strong credentials, protecting their devices, and reporting suspected compromise promptly.
User rights and choices
Users may review account details, manage certain preferences, and request corrections through the product settings or support channels. Where applicable law grants additional rights such as access, deletion, restriction, objection, or portability, PayCercle will review and respond in line with applicable legal requirements and the platform’s operational record-retention obligations.
International transfers and updates
Service providers used by PayCercle may process information in countries other than the user’s own. We may update this Privacy Policy from time to time as the product, payment integrations, legal obligations, or operating practices change. Material updates will be reflected on this page with a revised effective date.